Reserve My Spot
The Accountability Tour
A 90-Minute Workshop in a city near you.
Discover your team's biggest accountability gaps — and how to fix them using the Accountability Engine™.
Limited seats available for Chick-fil-A® Operators and their 2nd-in-command.
A Message from Your Facilitator
Hello Chick-fil-A leaders! I'm Jordan Mitchell.
What You'll Experience at the Workshop
1
Take the 28-question Accountability Engine™ Diagnostic
Identify exactly where accountability breaks down in your operation with our proprietary assessment tool. You'll complete this before attending to maximize our time together.
2
Review Your Real-Time Results with Expert Insight
Get a comprehensive breakdown of your team's accountability strengths and weaknesses, with specific recommendations tailored to your operation's unique challenges.
3
Learn the 5 Building Blocks of Accountability
Master the foundational elements that create a culture of ownership, from role clarity to effective scorecards that drive the right behaviors.
4
Get Live Coaching on Your Team's Biggest Friction Points
Bring your most challenging accountability scenarios for real-time troubleshooting with expert guidance from someone who understands Chick-fil-A operations.
5
Leave with a Customized Action Plan
Walk away with specific, actionable steps to implement immediately—no more guesswork about how to improve team performance.
Is This Workshop Right For You?
This workshop delivers the most value if you're navigating common Chick-fil-A leadership challenges like these:
  • You’ve become the bottleneck—even though you’ve built a solid team.
    The business slows down when you’re not personally pushing things forward, and it feels like everyone is waiting on you to make the next move.
  • Your leaders aren’t truly owning the outcomes in their areas.
    They’re showing up and doing the work, but initiative, clarity, and full accountability still feel out of reach.
  • You’ve set clear goals, but follow-through breaks down after the meeting.
    The vision is there, but execution slips. Projects stall, momentum fades, and you’re left wondering what actually got done.
  • You’re spending too much time reacting—and not enough leading.
    Fires, drama, and distractions steal your best energy. You want space to think again, not just survive the next crisis.
  • You want a simple, proven system to lead your team—not just more advice.
    You’re tired of ideas without structure. You need something real your team can rally around and actually use day to day.
If you nodded to at least three of these, this 90-minute workshop was built with your exact situation in mind.
What Other Operators Are Saying
"We hit 15% net profit — twice."
"This gave our team the focus, tools, and clarity to keep hitting our profitability goals even in tougher seasons when costs were rising."
— Brett Ferris, CFA North Houston
"It got us out of our loops."
"We were doing book studies and making progress, but we were still stuck in cycles. This was the outside push we needed to finally break through."
— Taylor Henckel, CFA Baytown
"We needed traction."
"After relocating, I felt like I was micromanaging again. This process helped us reset and finally get our leaders aligned and focused on what matters most."
— Eric Amick, CFA Savannah Quarters
“I was out for 8 weeks—and everything kept growing.”
“This process helped our team own the vision, stay aligned, and drive results without me. We simplified our systems, built real accountability, and the business didn’t just survive—it thrived."
— Erin Franklin, Chick-fil-A Ford City
“I stepped away for cancer treatments—and everything kept improving.”
“This process helped my team take full ownership, stay aligned, and drive results without me. We shifted from stagnant goals to weekly scorecards, real accountability, and proactive problem‑solving. The business didn’t just hold steady—it grew.”
— Sarah Sheridan, Chick‑fil‑A Kingwood
Workshop Details & Logistics
Format
Live workshop in select cities with real-time interaction and Q&A
Length
90 minutes of focused, actionable content (no fluff)
Attendees
Chick-fil-A Operator + 1 key leader (typically GM or Director)
Investment
$485 per team (includes both attendees)
Next Session: September 25, 2025 at 1:00 PM Eastern
The Accountability Engine™ Diagnostic
Before the workshop, you and your #2 will complete our proprietary diagnostic tool that identifies exactly where your accountability systems are breaking down.
What It Measures:
  • Clarity of expectations across all leadership roles
  • Effectiveness of your current feedback systems
  • Alignment between goals and daily activities
  • Cadence and quality of accountability conversations
  • Depth of ownership at each leadership level
What You'll Discover:
  • Which of the 5 accountability building blocks need immediate attention
  • Where miscommunication is causing execution gaps
  • How your perspective differs from your #2's view
  • Specific leverage points to improve performance
Frequently Asked Questions
Will this work for my specific situation?
The Accountability Engine™ framework has been implemented in Chick-fil-A restaurants ranging from $6M to $20M+ in annual sales, in mall locations, drive-thru only, and traditional formats. The principles work across all formats because they address the fundamental leadership dynamics that exist in every restaurant.
Why should both the Operator and #2 attend?*
Accountability is a two-way street. Having both perspectives ensures you're addressing the real issues, not just symptoms. The most successful implementations happen when both key decision-makers are aligned from the start and can reinforce the systems together.

*Note: Multi-Unit Operators can bring their top leader from each unit if necessary.
Is this just another leadership training?
No. While leadership principles are incorporated, this is primarily a systems implementation workshop. You'll walk away with specific structures, templates, and processes to install in your business—not just concepts or theories that sound good but don't translate to action.
Still Wondering If It's Worth It?
We understand the skepticism.
You've probably tried other leadership programs that promised results but didn't deliver lasting change.
That's why we make this simple guarantee:
If after reviewing your diagnostic we believe we can't help,
we'll tell you straight up — no pitch, no pressure.
We'll even refund your registration fee.
This workshop isn't for everyone.
But if your team is ready to build sustainable accountability systems that reduce your daily involvement while improving results, this is where you should start.
The real question is:
How much longer are you willing to be the primary driver of accountability in your restaurant?
Curious About the Next Step?
Private Execution Day for Your Leadership Team Only
Take What You Learn and Implement It Restaurant-Wide
The workshop is just the beginning. After experiencing the Accountability Engine™ model and seeing your diagnostic results, you'll have the option to schedule a full-day private Execution Day with your entire leadership team.
This intensive implementation session brings the frameworks directly into your business, customized to your restaurant's specific challenges and team dynamic.
  • Full-day onsite with your entire leadership team
  • Custom implementation of all five accountability systems
  • Role-specific clarity for every leadership position
  • 90-day execution roadmap with clear milestones
Bringing leadership clarity & ownership to a city near you.
2025 Workshop Tour Schedule
Austin, TX
October 2, 2025
Houston, TX Operators
via Zoom
October 3, 2025
Chicago, IL
November 4, 2025
Indianapolis, IN
November 5, 2025
Columbus, OH
November 6, 2025
New Orleans, LA
TBA
DC Metro Area
TBA
Atlanta, GA
TBA
🎟️ $485 per team (Operator + #2)
Limited spots available — don’t miss your city!
© 2025 Mitchell McClure LLC. All Rights Reserved. | Privacy Policy | Terms & Conditions | Accessibility Statement